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Most Asked Questions In The 01 game:
Q1: How to log in after installing the 01 game?
To log in, open the app and enter your registered mobile number. Then, verify the OTP (one-time password) sent to your phone to complete the login process. With this method, you won't need a password or email login credentials.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" again and wait. If the issue persists, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and install it, allowing you to log in and play the updated app. This should resolve any compatibility problems and ensure a smooth gaming experience.
Most Asked Questions Related To Withdraw In The 01 game:
Q1: What is the minimum withdrawal amount in the 01 game?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means users can only redeem their actual winnings, not any additional rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you complete and submit all required KYC details within this app. This includes saving your Aadhar card, UPI information, and bank details. Having all necessary information saved will enable a smooth experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in the app is generally fast and stable, taking anywhere from 30 minutes to 3 hours to complete. However, occasional delays can occur, particularly with payments, which may take up to 24 hours to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming cannot be withdrawn for use by others. You can, however, withdraw the money won by playing games with the bonus amount. This means the bonus itself remains separate from the winnings that can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is not showing, the funds should be added to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.