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Most Asked Questions In The 11winner:
Q1: How to log in after installing the 11winner?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient method allows for easy and quick access to your account.
Q2: What should I do if I am not getting OTP?
To begin with, check your internet connection to ensure a strong signal. Wait for the signal to stabilize, then click on send OTP, waiting for it to be sent successfully. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the active number. If the number has changed, you can shift your account by sending your complete KYC details to the customer support system via email. This will help facilitate the process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should be able to log in and play without any problems. This should get your app up to date and ready to use.
Most Asked Questions Related To Withdraw In The 11winner:
Q1: What is the minimum withdrawal amount in the 11winner?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming money, and bonus funds cannot be withdrawn. This means you can redeem the money you've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI, and all relevant bank details. Completing these steps will ensure a smooth and secure experience within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays with payments may cause users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.