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Price: ₹86.94
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Most Asked Questions In The 1ace:
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, which will authenticate your login. This method allows for password-free login using just your mobile number.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection for a strong signal. If you still encounter problems, try clicking "send OTP" and wait for the time to expire, then seek assistance through the app's live chat support if the OTP doesn't arrive.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the newly updated app without any problems. This should ensure a smooth and enjoyable experience.
Most Asked Questions Related To Withdraw In The 1ace:
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. You can only withdraw the earnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app, including saving your Aadhaar card, UPI information, and bank details. This will enable the app to verify and process your information accurately. Failure to complete the necessary details may hinder the app's functionality.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, a significant improvement from 30 minutes. However, occasional delays in payment processing can cause wait times of up to 24 hours. This may require additional patience when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn as real money after it's earned from playing games with the bonus amount. This means the bonus itself cannot be cashed out, but any winnings from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings section to check your transaction history, and if your withdrawal request is failing, it will be added to your wallet account within 24 hours. If the money still doesn't appear, you can reach out to their customer care centre for assistance.