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Most Asked Questions In The 55 ace:
Q1: How to log in after installing the 55 ace?
To log in, open the app and enter your registered mobile number. A verification code will be sent to you via OTP, which you can use to log in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To complete this process, check your internet connection and wait for a strong signal. If you still don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will enable the team to update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the updated app. Once downloaded, you can start playing without any further problems.
Most Asked Questions Related To Withdraw In The 55 ace:
Q1: What is the minimum withdrawal amount in the 55 ace?
In this app, you can withdraw a minimum of Rs. 100, which is considered a higher withdrawal amount compared to other apps. However, you cannot withdraw bonus money, only earnings from gaming activities. This means you can only withdraw the money you've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait for up to 24 hours. This delay can extend the overall processing time beyond the initial timeframe.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming and cannot be withdrawn by anyone else. Earnings from games played with a bonus can be withdrawn. The bonus earnings itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If you still encounter problems, contact their care centre for further assistance.