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Most Asked Questions In The 55 ace:
Q1: How to log in after installing the 55 ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To initiate the process, first check your internet connection for a strong signal. If you still face issues, wait for the send OTP prompt and ensure it completes successfully, or you may need to try again. If the OTP doesn't arrive after the allotted time, you can contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device immediately. Download the latest version of the app to resolve any issues. This will allow you to easily log back in and start playing the updated app.
Most Asked Questions Related To Withdraw In The 55 ace:
Q1: What is the minimum withdrawal amount in the 55 ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. You cannot withdraw bonus money collected, only the money earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app, including saving your Aadhar card and bank details. Additionally, your UPI information should also be saved within the app. This will facilitate a smoother onboarding process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait for up to 24 additional hours. This delay occurs when payments are not processed immediately.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If the funds don't appear within 24 hours, you can reach out to their care centre for assistance.