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Most Asked Questions In The bdg game:
Q1: How to log in after installing the bdg game?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will securely log you in. This password-free login method allows for easy access to the app using just your mobile number.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection to ensure a strong signal is available. If you still don't receive the OTP, try clicking the "send OTP" button again. If that fails, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help update your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once updated, you should be able to access the app without any issues.
Most Asked Questions Related To Withdraw In The bdg game:
Q1: What is the minimum withdrawal amount in the bdg game?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. You cannot withdraw bonus money collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app, including saving your Aadhaar card, UPI, and bank details. This information is required for a smooth and secure experience. Completing these details is a mandatory step to move forward with the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to be completed within 3 hours, a significant improvement from 30 minutes. However, occasional delays in payment processing may require a wait of up to 24 hours. This delay can occur even after the initial process is completed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusively for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If your funds aren't transferred within 24 hours, you can seek assistance from their customer care centre.