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Most Asked Questions In The betstarexch:
Q1: How to log in after installing the betstarexch?
To log in, open the app and enter your registered mobile number to receive a verification code (OTP). Verify the OTP to authenticate your login. Once verified, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, you need to ensure your internet connection is stable and has a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to expire before seeking assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the current app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and access it without any problems. This should allow you to play the updated app with ease.
Most Asked Questions Related To Withdraw In The betstarexch:
Q1: What is the minimum withdrawal amount in the betstarexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than many other apps. Withdrawals are limited to earnings from gaming activities, not including bonus rewards. You cannot withdraw bonus amounts separately.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and uploaded within the app. This includes saving your Aadhar card, UPI information, and all relevant bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically result in a processing time of 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This exception can prolong the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual winnings earned by playing games with the bonus, but not the bonus amount itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If it still doesn't happen, contact their care centre for assistance.