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Most Asked Questions In The betxchange:
Q1: How to log in after installing the betxchange?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To send a successful OTP, first check your internet connection for a strong signal. If you don't receive the OTP, click on send OTP again and wait for the allotted time to pass. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your account number has changed, send your KYC (Know Your Customer) details to the customer support system via email. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and start playing the app without any problems. This should ensure a smooth and enjoyable gaming experience.
Most Asked Questions Related To Withdraw In The betxchange:
Q1: What is the minimum withdrawal amount in the betxchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only available for funds earned through gaming activities, not bonus amounts. This means users can withdraw the money they've earned, but not any bonus rewards they may have received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay mainly affects the payment processing rather than the overall process completion.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and verify that your withdrawal request is processed. If it's not showing up, don't worry - the funds should be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.