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Most Asked Questions In The casino game:
Q1: How to log in after installing the casino game?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly without needing a password or email. This convenient method allows for a quick and hassle-free login process.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking send, wait for the allotted time to pass. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support system via email for assistance with account transfer. We will then help you shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and start playing without any problems.
Most Asked Questions Related To Withdraw In The casino game:
Q1: What is the minimum withdrawal amount in the casino game?
In this app, you can withdraw a minimum amount of Rs. 100, which is higher than other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts. This means you can only withdraw the money you've earned through gameplay, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are fully filled and submitted within the app. This requires saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can facilitate a process that takes as little as 30 minutes to 3 hours to complete. However, payment delays may occur, requiring users to wait up to 24 hours for the payment to be processed. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This means you can access the money you win, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.