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Most Asked Questions In The dash rummy:
Q1: How to log in after installing the dash rummy?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) received to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
First, check your internet connection to ensure a strong signal. Click "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active number. If it has changed, submit your updated KYC details to our customer support through email to facilitate the account transfer process. This will help resolve the problem and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play without any problems. This should give you access to the newly updated app.
Most Asked Questions Related To Withdraw In The dash rummy:
Q1: What is the minimum withdrawal amount in the dash rummy?
In this app, the minimum withdrawal amount is Rs. 100, which is a higher threshold compared to other apps. Withdrawals are only possible for earnings from gaming activities, not bonus money collected. This means users can withdraw the money they've earned through gaming, but not any additional bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To continue with the app, please complete and submit all required KYC details, including saving your Aadhar card, UPI information, and bank details. This will ensure a smooth experience and allow you to access the app's features. Your cooperation in providing accurate and complete information is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to an additional 24 hours. This delay can impact the overall processing time for certain transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Earnings made using the bonus amount can be withdrawn. Any winnings from gaming with the bonus amount are yours to keep.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.