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ग्राहक संतुष्टि के प्रति हमारी प्रतिबद्धता हमारी 24/7 सहायता टीम में स्पष्ट है, जो किसी भी प्रश्न या समस्या के साथ मदद करने के लिए तैयार है। आज ही हमसे जुड़ें और एक ऐसे गेमिंग एडवेंचर पर जाएँ जो किसी और से अलग हो, जहाँ जीतने की संभावनाएँ बस एक क्लिक दूर हैं!
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Most Asked Questions In The exchange betting:
Q1: How to log in after installing the exchange betting?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and ensure a strong signal is available. If the OTP doesn't arrive after clicking "send OTP," you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the issue and update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download and install the latest version of the app. This should allow you to log in and use the updated app without any problems.
Most Asked Questions Related To Withdraw In The exchange betting:
Q1: What is the minimum withdrawal amount in the exchange betting?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from earnings from gaming, not from bonus amounts. This means you can cash out the money you've won, but not any bonus rewards you may have received.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit all your Know Your Customer (KYC) details in this app. This includes saving your Aadhaar card, UPI details, and all bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically completing it within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus money is exclusively for gaming use and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.