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Most Asked Questions In The glassi casino:
Q1: How to log in after installing the glassi casino?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to secure your login. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive an OTP, try clicking the "send OTP" button again after a short wait. If that doesn't work, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number associated with it. If the number has changed, please submit your updated KYC details via email to our customer support team. This will help facilitate the transfer of your account to the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without problems. Once installed, you can play the app with ease.
Most Asked Questions Related To Withdraw In The glassi casino:
Q1: What is the minimum withdrawal amount in the glassi casino?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only allowed from money earned through gaming, not from bonuses collected. This means you can't withdraw bonus rewards, only the actual earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are fully completed and submitted within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface), and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the usual speedy process within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once you've earned money by playing games with the bonus amount. This means the bonus itself is non-withdrawable, but any winnings from it are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the money will be deposited into your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.