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Most Asked Questions In The glassi casino:
Q1: How to log in after installing the glassi casino?
To log in, open the app and enter your registered mobile number. Verifying the One-Time Password (OTP) sent to your number will authenticate your account. This login method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify your connection, ensure you have a strong internet signal. If the OTP doesn't arrive after the allotted time, you can use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active number. If your number has changed, send your updated KYC details to the customer support via email to shift your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and start playing without any problems.
Most Asked Questions Related To Withdraw In The glassi casino:
Q1: What is the minimum withdrawal amount in the glassi casino?
In this app, users can withdraw a minimum of Rs. 100, which is higher than some other available apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means that users cannot withdraw bonus rewards earned through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes uploading your Aadhaar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This variation in processing time is a potential consideration for users of the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned through gaming can only be used within the gaming platform and cannot be withdrawn. It can be withdrawn, however, if it has been earned by playing games with the bonus amount itself. This means you can withdraw any winnings from games played with the bonus, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.