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Most Asked Questions In The goa games:
Q1: How to log in after installing the goa games?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still encounter issues, wait for the OTP to be sent and retry if it doesn't arrive. If you continue to experience problems, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, submit your updated KYC details to customer support via email to facilitate the transfer of your account. This will help you access your account smoothly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems. This update should provide a smoother and more stable gaming experience.
Most Asked Questions Related To Withdraw In The goa games:
Q1: What is the minimum withdrawal amount in the goa games?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, withdrawals are only possible for earned money from gaming activities, not for bonus amounts. This means users can withdraw their winnings but not any bonus funds they may have received.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, you need to fill out and submit your KYC (Know Your Customer) details within the app. This requires saving your Aadhar card, UPI, and all bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable the process to complete within a timeframe of 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This can add variability to the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request has been successful. If not, the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.