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Most Asked Questions In The goa games:
Q1: How to log in after installing the goa games?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to access your account securely without needing a password or email. This simple method allows for easy and convenient login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check your internet connection and ensure a strong signal is available. If you don't receive the OTP after clicking "send," you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in to your account, use the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help shift your account to the new phone number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and install it. You should now be able to log in and play the updated app without any problems.
Most Asked Questions Related To Withdraw In The goa games:
Q1: What is the minimum withdrawal amount in the goa games?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts offered by other apps. Withdrawals are only allowed for the money earned from gaming, not bonus funds. This means users can cash out their winnings, but not any bonus rewards they've received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for their transactions to be completed. This delay may vary depending on the specific circumstances of the payment.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.