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Most Asked Questions In The goldbet app:
Q1: How to log in after installing the goldbet app?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable internet connection with a strong signal. If you don't receive the OTP after clicking "send," wait a short time and try again. If the issue persists, contact the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your number has changed, please send your KYC (Know Your Customer) details to the customer support system via email to facilitate the account transfer. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and it should be functional again. After updating, you'll be able to log in and play without any problems.
Most Asked Questions Related To Withdraw In The goldbet app:
Q1: What is the minimum withdrawal amount in the goldbet app?
The app allows users to withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming funds, not from bonus collections. This means users can withdraw money earned through gameplay, but not as a bonus reward.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card information, UPI details, and all relevant bank account data.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay in payment processing is an exception to the app's otherwise efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned can only be used for gaming purposes and cannot be withdrawn. You can withdraw the actual winnings you earn from playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.