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Most Asked Questions In The golds bet:
Q1: How to log in after installing the golds bet?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you can access your account without needing a password or email. This streamlined login process provides a convenient and easy way to access your account.
Q2: What should I do if I am not getting OTP?
First, check your internet connection for a strong signal. If you're still having trouble, wait a few moments and click "send OTP" again. If you don't receive the OTP after the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, send your updated KYC details to customer support via email to initiate the account transfer process. This will help facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems.
Most Asked Questions Related To Withdraw In The golds bet:
Q1: What is the minimum withdrawal amount in the golds bet?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. You can only withdraw the money earned from gaming, as bonuses are not eligible for withdrawal. This means your earnings from gaming activities can be cashed out, but any bonus rewards cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process within 30 minutes to 3 hours, depending on the complexity. However, there are instances where payments may be delayed, potentially requiring a wait of up to 24 hours. This delay can extend the overall process duration beyond the initial timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.