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Most Asked Questions In The lucky star casino:
Q1: How to log in after installing the lucky star casino?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login, making it a convenient option.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. When you click to send the OTP, wait for the allotted time before attempting another action. If you still don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to assist with account transfer. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and install it, which should allow you to log in and play smoothly.
Most Asked Questions Related To Withdraw In The lucky star casino:
Q1: What is the minimum withdrawal amount in the lucky star casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only the money earned from gaming can be withdrawn, and bonuses collected cannot be withdrawn. This means users can access their earned rewards, but not any bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes storing your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process within this app is relatively quick, taking approximately 30 minutes to 3 hours to complete due to its fast and stable services. However, some users may experience delays with payments, requiring them to wait up to 24 hours for the issue to be resolved. This delay can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone except yourself. Any winnings earned from gaming with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is processing. If not, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.