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Most Asked Questions In The multibet:
Q1: How to log in after installing the multibet?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, you can try clicking the "send OTP" button again or wait for the designated time. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, submit your valid KYC (Know Your Customer) details through email to update your account. This will facilitate the transfer of your account to the updated information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you can easily log in and continue playing. This should update the app and allow you to access its new features.
Most Asked Questions Related To Withdraw In The multibet:
Q1: What is the minimum withdrawal amount in the multibet?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawal of bonus money collected is not allowed. You can only withdraw the money earned from gaming, excluding bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are complete and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to take anywhere from 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring users to wait up to 24 hours for resolution. This wait time is an exception to the usual efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds you've earned by playing games using the bonus amount. The bonus earnings themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see why your withdrawal request is failing. If the issue persists, don't worry, as the money will be added to your wallet account within 24 hours. If you still experience problems, you can contact their care centre for assistance.