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Most Asked Questions In The osom casino:
Q1: How to log in after installing the osom casino?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you to complete the login process. This one-step login method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" again and wait for the designated time. If you still can't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current version of the app from your device. Then, download the latest updated version of the app, and you'll be able to log in and start playing without any problems.
Most Asked Questions Related To Withdraw In The osom casino:
Q1: What is the minimum withdrawal amount in the osom casino?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. This means users can only withdraw the money they've earned from their gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI, and bank account information. This is a necessary step to ensure a smooth and secure experience. Saving this information will allow you to access and utilize the app's features efficiently.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete processes within 30 minutes to 3 hours. However, payments may occasionally be delayed, requiring users to wait up to 24 hours. This can impact the overall processing time in certain instances.
Q4: Why is the bonus balance not being withdrawn?
Here's a rewritten version of the text in three sentences: The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It's available for withdrawal once you've earned money by playing games with the bonus amount. This means the bonus itself is non-withdrawable, but earnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, and if your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.