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Most Asked Questions In The royally rummy:
Q1: How to log in after installing the royally rummy?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to securely authenticate your account. This login method eliminates the need for passwords or email authentication.
Q2: What should I do if I am not getting OTP?
To proceed, first, ensure your internet connection is stable and strong. Wait for the send OTP confirmation, and if you don't receive the OTP within the given time, you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active number. If the number has changed, submit your correct KYC details to customer support via email to facilitate the account transfer. This will aid in updating your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app without any problems. Once installed, you can start playing the app with ease.
Most Asked Questions Related To Withdraw In The royally rummy:
Q1: What is the minimum withdrawal amount in the royally rummy?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals are restricted to earnings from gaming and not bonus rewards. You can only withdraw the money you've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, which includes saving your Aadhaar card, UPI information, and bank details. This is a necessary step to ensure the smooth operation of the app. Your cooperation in this matter is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, some users may experience payment delays, requiring a wait time of up to 24 hours. This variance affects the overall processing time for some users.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.