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Most Asked Questions In The rummy gold 2:
Q1: How to log in after installing the rummy gold 2?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account without needing a password or email. This convenient method allows you to easily log in to the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you still face difficulties, wait and try sending the OTP again, and if it fails after the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app. This should allow you to play without any further problems.
Most Asked Questions Related To Withdraw In The rummy gold 2:
Q1: What is the minimum withdrawal amount in the rummy gold 2?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, not bonus funds. This means users can only access the rewards they've earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services process transactions quickly, typically taking 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay may happen in exceptional cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone except the gamer themselves. It's only the gamer who can withdraw the money they've earned from playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and verify that your withdrawal request is pending or failed. If your withdrawal fails, the funds will typically be added to your wallet account within 24 hours. If this doesn't happen, you can contact their customer care centre for assistance.