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Most Asked Questions In The rummy tour:
Q1: How to log in after installing the rummy tour?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal to ensure a smooth process. After that, try sending the OTP again and wait for it to be delivered. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your updated KYC details to the customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should fix the problem and allow you to log in and play successfully. After reinstalling, you can easily access and enjoy the app.
Most Asked Questions Related To Withdraw In The rummy tour:
Q1: What is the minimum withdrawal amount in the rummy tour?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming, with bonus funds not being eligible for withdrawal. This means you can withdraw your hard-earned winnings, but not any bonus credits you may have received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Client (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and updating your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, taking significantly less time than the initial 30-minute estimate. However, occasional payment delays can cause processing to take up to 24 hours. This variance in processing time is a possibility when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned by playing games with the bonus amount, but the bonus itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings, as the withdrawal may still be processed within 24 hours. If the issue persists, you can contact their care centre for assistance.