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Most Asked Questions In The stake mines:
Q1: How to log in after installing the stake mines?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to authenticate your account, eliminating the need for a password or email login. This convenient method allows you to log in easily and securely.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive an OTP after clicking "send," try reaching out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve any login issues and ensure a seamless account transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This update should provide a smoother gaming experience.
Most Asked Questions Related To Withdraw In The stake mines:
Q1: What is the minimum withdrawal amount in the stake mines?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than many other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. You cannot withdraw bonus funds, only the actual winnings from gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are fully completed and submitted within this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically result in a processing time of 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal is pending, don't worry, as it will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.