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Most Asked Questions In The uwin casino:
Q1: How to log in after installing the uwin casino?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to complete the login process. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. After verifying your connection, click "send OTP" and wait for the code to be sent. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, send your valid KYC details to the customer support via email to facilitate the account transfer. This will help in smoothly shifting your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. Then, download the latest version and reinstall it. This should allow you to log in and start playing the app with the new updates.
Most Asked Questions Related To Withdraw In The uwin casino:
Q1: What is the minimum withdrawal amount in the uwin casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonuses cannot be cashed out.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are uploaded and saved in the app, including your Aadhar card, UPI information, and bank account details. This is a mandatory requirement for the app to function correctly. Failure to do so may prevent you from accessing the app's features.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services make the process efficient, taking anywhere from 30 minutes to 3 hours to complete. However, delays in payment processing can occur, potentially requiring a wait of up to 24 hours. This delay may be experienced occasionally, adding extra time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, contact the care centre for assistance.