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Most Asked Questions In The you know rummy:
Q1: How to log in after installing the you know rummy?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive an OTP after clicking "send", try again and if the issue persists, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer. This will help resolve the issue and enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any issues. This should allow you to access the new features and improvements.
Most Asked Questions Related To Withdraw In The you know rummy:
Q1: What is the minimum withdrawal amount in the you know rummy?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other similar apps. However, you cannot withdraw bonus money, only earnings from gaming activities. This means you can withdraw the money you've earned from playing games, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that you have saved your Aadhaar card, UPI, and all required bank details within the app. This will involve completing your Know Your Customer (KYC) details, which are essential for the application. By doing so, you will be able to progress with the required steps.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally quick and stable, completing the process within 30 minutes to 3 hours. However, occasional payment delays may extend the waiting time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming and cannot be withdrawn by anyone else. This means you can withdraw the funds you've accumulated by playing games with the bonus amount. Any winnings from the bonus can be withdrawn, but the bonus itself cannot.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to confirm if your withdrawal request is pending. If your withdrawal is delayed, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.